We are currently inviting applications for the role of:
ICT Support Officer (Contract)
Our Lady of Mercy College Australind is a nurturing co-educational secondary College for students from Year 7 to Year 12.
The Catholic faith, in the Mercy tradition, is at the heart of the College. The guiding philosophy is centred in ‘Embracing Life, Nurturing Faith and Inspiring Learning’. We encourage our students to embrace all aspects of life, to nurture their spirituality and to let their natural curiosity inspire deep learning.
The ICT Support Officer will be responsible for daily support to staff, students and parents through the College ICT helpdesk, phone and ticketing system. The ICT Support Officer will report to the College ICT Manager.
We are looking for an organised, energetic individual, who has the ability to follow instructions and work independently. The successful applicant will be a highly effective communicator with excellent interpersonal skills and the ability to engage with colleagues, students and parents.
Key Areas of Responsibility
The role may include;
Provide ICT support to staff, students & parents via the ICT helpdesk, phone, and ticketing system
Assist in the rollout and maintenance of ICT assets, including lodging & tracking of warranty and repairs claims
Ensure ICT asset register is constantly maintained and accurate
Support and general maintenance of printers, projectors, digital displays, camera systems & other peripherals
Liaise with CEWA IT Support team to escalate any jobs beyond the scope of the Colleges ICT team
Demonstrate the ability to work after hours when necessary to provide ICT assistance for College events
Respect and value of the Colleges property, encouraging students and staff to do the same
Demonstrate an awareness of the Colleges health and safety practices
Complete other duties determined by the ICT Manager, Principal & Leadership Group
Essential Selection Criteria
The successful person will have;
A Catholic background or the ability to demonstrate empathy with the Catholic ethos of the College
Hold an appropriate qualification in the field
A minimum of 2 years experience in an Information and Communication Technology role
Possess a high degree of professionalism, confidentiality and interpersonal skills
Flexible and adaptable approach to work
Desirable Selection Criteria
In-depth knowledge of school administration systems such as SEQTA and AoS
In-depth knowledge of Office 365 suite, including Word, Excel, PowerPoint, Teams and OneNote.
National Criminal Record Check
Working with Children Screen Check
Have completed, working towards, or be willing to work towards completing CEWA Accreditation requirements. Additional information can be found here: CEWA Limited Accreditation Framework
Monday to Friday, 8.00am – 4.00pm.
48 weeks per year.
Some after-hours work may be required from time to time.
Level 3 - Step 4: $65,557 - $75,680 commensurate with experience and qualifications
The contract period ends at the end of Semester 1, 2023 with the possibility of ongoing employment.
Award: Administrative and Technical Officers EBA
How to Apply
All applicants must complete an Application Form, including the relevant attachments required to be considered for any position.
Applications are to be addressed to The Principal, Mr Rob Crothers and submitted via email to email@example.com.
Download the Application Form here.
Applications must be submitted before 4.00 pm (WST) on Tuesday, 28 February 2023.
Please ensure that you allow sufficient time to submit your application; generally, late applications will not be accepted.